Effective Date: 01-July-2025
This Privacy Policy describes how Roaida Scents (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (roaidascents.pk). We are committed to ensuring your privacy is respected and your data remains secure.
Information We Collect
- Personal Information: When you make a purchase or attempt to make a purchase, we collect necessary details to fulfill your order smoothly. This includes your name, billing address, shipping address, payment information, email address, and phone number.
- Device Information: To enhance your browsing experience, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
- Order Information: Details regarding the fragrances you purchase, transaction dates, and total order values.
How We Use Your Information We use the collected information to:
- Process, prepare, and seamlessly fulfill your orders.
- Communicate with you regarding your order status, support inquiries, or essential updates.
- Screen our orders for potential risk or fraud to ensure a secure shopping environment.
- Provide you with tailored marketing communications, exclusive launches, and scent tips (only if you have opted into the Roaida family).
Sharing Your Information We highly value your trust and do not sell your personal information. We may only share it with trusted entities for business operations:
- Service Providers: Trusted third-party partners who assist us in operating our store, such as secure payment processors and reliable shipping couriers.
- Legal Compliance: Authorities, strictly if required by law, to comply with legal processes, or to protect our rights and the safety of our customers.
Cookies Our website uses cookies to elevate your browsing experience, remember your preferences, and personalize content. You can choose to disable cookies through your browser settings, though please note that some features of our site may not function as intended without them.
Your Rights You are in control of your data. You may request access to, correction of, or deletion of your personal information at any time. Furthermore, you can easily opt out of our marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
Data Retention When you place an order through our store, we will safely retain your Order Information for our records to assist with future customer service inquiries, unless and until you ask us to securely delete this information, or as required by law.
Contact Us If you have any questions, require more information about our privacy practices, or would like to make a request, please feel free to reach out to our dedicated care team:
- Email: info@roaidascents.pk
- Address: Sialkot, Pakistan